Privacy Policy

How and why we collect information about you
We collect information from you in the following ways:

When you subscribe to our newsletter

When you sign up for the newsletter, we’ll use your email address to send you news and information about workplace wellbeing and the latest content on You can unsubscribe by clicking the Unsubscribe link at the end of any newsletter you have received from us to your email address.

When you use our website

If you choose to create an account on, we’ll store your name, email address and password to enable you to use functions of our site such as logging in and out, setting preferences, giving feedback and resetting your password. These details will not be passed to anybody else or used for any other purpose.
We also gather general information which might include how you arrived on our site, which pages you visit, which resources you click on and which selections you make (for example, in your profile page, using the Start Finding Resources tool or using filters to refine your search results). We also use cookies to help our site run effectively. There are more details below – see Cookies.
This information is anonymous and unconnected with your personal information. It is used for the purpose of tracking and improving the website’s functionality, seeing what content is popular and identifying gaps. We do not identify individual visitors to our website.

3. Legal basis for using your information

We will only use your personal information where we have your consent, because we need to use it to fulfil our agreement to deliver our service to you (for example, delivering a newsletter that you have asked to receive, or making certain functions of our website available to you).

4. Marketing

We will not contact you for marketing purposes.

If you have signed up to receive it, we will occasionally send you the electronic newsletter, highlighting new developments on the site and in workplace mental health and encouraging you to return. You will always be able to unsubscribe from this.

5. Sharing your information

The personal information we collect about you will only be used to enable us to deliver our service to you.

We will never sell or share your personal information with organisations so that they can contact you for any marketing activities. Nor do we sell any information about your web browsing activity.

Mind may, however, share your information with specific contractors who are trusted to work with us or on our behalf to deliver our services, but processing of this information is always carried out under our instruction. We make sure that they store the data securely, delete it when they no longer need it and never use it for any other purposes. An example of where we may share your information is when our digital contractors need access to the database as part of their work in repairing, maintaining or developing the site. We enter into contracts with these service providers that require them to comply with data protection laws and ensure that they have appropriate controls in place to secure your information.

Legal disclosure

We may disclose your information if required to do so by law (for example, to comply with applicable laws, regulations and codes of practice or in response to a valid request from a competent authority).

6. Keeping your information safe

We take looking after your information very seriously. We’ve implemented appropriate physical, technical and organisational measures to protect the personal information we have under our control from improper access, use, alteration, destruction and loss.

Unfortunately, the transmission of information using the internet is not completely secure. Although we do our best to protect your personal information sent to us this way, we cannot guarantee the security of data transmitted to our site. contains links to other sites. While we try to link only to sites that share our high standards and respect for privacy, and only link to sites in accordance with our quality assurance principles, we are not responsible for the content or the privacy practices employed by other sites. Please be aware that advertisers or web sites that have links on our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those websites or advertisers.

7. How long we hold your information for

We only keep it as long as is reasonable and necessary for the relevant activity, which may be to fulfil statutory obligations.

8. Your rights

You have various rights in respect of the personal information we hold about you – these are set out in more detail below. If you wish to exercise any of these rights or make a complaint, you can do so by contacting our Supporter Relations team